What do quarterly reports provide updates on?

Quarterly reports primarily serve to keep relevant stakeholders informed about the current status of certification lists and any complaints that have been lodged. This includes updates on who is certified to serve legal documents and whether there have been changes or issues raised concerning the performance of certified process servers.

Monitoring complaints is essential for maintaining the integrity of the certification process and ensuring that standards are upheld in the field. Therefore, the inclusion of both certification list changes and any complaints in these reports aligns with the need for transparency and accountability within the profession.

While other options touch on important aspects of the process service, they do not accurately reflect the primary focus of quarterly reports, which is to summarize the updates related directly to certifications and performance monitoring.