What types of records should a process server maintain?

A process server should maintain detailed records of all service attempts, invoices, and communications to ensure a comprehensive and accurate log of their activities. This includes not only successful service records but also any attempts that were made, which is vital in demonstrating due diligence and thoroughness in the process of serving legal documents.

Maintaining a complete record of all communications is equally important, as it may serve as evidence in a legal context if service is questioned. Proper documentation provides a clear timeline of events and helps address any disputes regarding the service process. This comprehensive approach can help protect the server's professionalism and credibility.

Having only successful service records or just invoices would not provide a complete picture of the process server's efforts and could lead to issues should the service be challenged in court. Personal observations, while potentially useful, do not replace the need for rigorously maintaining detailed service records.